关键词: 大数据, 人民调解, 人工智能, 智能化转型

Abstract: As an important component of the mediation institution and system of contemporary China，people’s mediation should receive instructions from the judicial administration departments of the people’s government on all levels. Yet，the people’s mediation committee is not a state agency but a mass organization， and the people’s mediator is not a national public servant. This is an institutional characteristic that distinguishes people’s mediation from judicial mediation and administrative mediation. The rising big data gathered by people’s mediation cases is reshaping the people’s mediation in contemporary China，and is promoting the traditional people’s mediation to transform to a new type of intelligentized people’s mediation. Traditionally，people’s mediation relies heavily on the personal experience and reputation of people’s mediator to play a good role in resolving disputes in a traditional community of acquaintances. Whereas，intelligentized people’s mediation mainly relies on big data，which can meet the needs for people’s mediation in a community of strangers. In practice，the turn to intelligentization in people’s mediation can be extended to the fields of administrative and judicial conciliations. In this sense，though the intelligentization of people’s mediation is a part of the rule of law in China，it is of universal significance.

Key words: big data, people’s mediation, artificial intelligence, intelligent transformation