机器人外观拟人化水平对顾客接受意愿的影响——基于不同服务场景的实证分析
李永诚，王 倩
The Influence of Anthropomorphic Level of Robot Appearance on Customer’s Acceptance Intention：EmpiricalAnalysis Based on Different Service Scenarios
LI Yongcheng，WANG Qian
江汉学术
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2024, (2): 16
-24
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DOI: 10.16388/j.cnki.cn42-1843/c.2024.02.002
